Terms of Service

1. Acceptance of Terms

By accessing or using Reporza ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. If you do not agree to these Terms, do not use the Service.

2. Description of Service

Reporza is a cloud-based software platform designed for construction teams. The Service provides daily reporting, issue tracking, photo documentation, and project management tools that help teams create professional reports and keep stakeholders informed. Features may be updated, expanded, or modified over time at our discretion.

3. Account Registration

To use Reporza, you must create an account with accurate and complete information. Each account is intended for a single individual — sharing login credentials is not permitted. You are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. Please notify us immediately at support@reporza.com if you suspect unauthorized access.

4. Free Trial

New accounts receive a 7-day free trial with full access to all features. No credit card is required to start a trial. During the trial period, you can use Reporza without restriction, including creating projects, generating reports, uploading photos, and inviting team members.

5. After Trial

When your 7-day trial expires, your account transitions to read-only mode. In read-only mode, you can still view all your existing data and export it, but you cannot create new projects, reports, or make edits. To regain full access, you can subscribe to a paid plan at any time.

6. Subscription & Payment

Reporza uses per-seat monthly billing. Each active user on your team requires a paid seat. Payments are processed securely through Stripe. Subscriptions renew automatically at the end of each billing cycle unless you cancel. You can cancel your subscription at any time from your account settings — cancellation takes effect at the end of the current billing period, and you will not be charged again.

7. Acceptable Use

You agree to use Reporza only for lawful purposes and in accordance with these Terms. You may not: upload or transmit illegal, harmful, or infringing content; attempt to reverse engineer, decompile, or disassemble the Service; use automated tools to scrape, crawl, or extract data from the Service; interfere with or disrupt the integrity or performance of the Service; or attempt to gain unauthorized access to other users' accounts or our systems.

8. Data Ownership

You retain full ownership of all data, content, photos, and reports you upload or create using Reporza ("Your Data"). By using the Service, you grant Reporza a limited, non-exclusive license to host, store, process, and display Your Data solely for the purpose of providing and improving the Service. We will not sell, share, or use Your Data for purposes unrelated to operating the Service.

9. Termination

Either party may terminate this agreement at any time. You may cancel your account through your account settings or by emailing support@reporza.com. We may suspend or terminate your account if you violate these Terms or engage in conduct that is harmful to other users or the Service. Upon termination, you will have 30 days to export your data. After that period, your data will be handled according to our Data Retention & Deletion Policy.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Reporza and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of the Service. Our total aggregate liability for any claims arising from or related to these Terms or the Service shall not exceed the amount you paid to Reporza in the twelve (12) months preceding the claim. The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied.

11. Changes to Terms

We may update these Terms from time to time. For material changes, we will provide at least 30 days' notice via email or a prominent notice within the Service before the changes take effect. Your continued use of Reporza after the updated Terms become effective constitutes your acceptance of the changes. If you do not agree with the revised Terms, you may cancel your account before the changes take effect.

12. Contact

If you have questions about these Terms of Service, please contact us at support@reporza.com.